Policy Exchanges / Refunds will be given up to 14 days from when the product was received. Please make sure that you have carefully reviewed your order before finalising your purchase. For more help please contact: (email) You will receive a reply within 24 working hours.
Sales Items Items purchased during sale or Vault events are final sale and cannot be returned or exchanged unless otherwise noted on the product page.
Payment System Our payment system is managed via PayPal
Shipping & Duties How long will it take to received my order? UK Royal Mail 3 – 5 days Europe 5 – 10 days Orders are shipped Monday to Friday excluding UK and Belgian public holidays Please allow up to 3-5 business days for order processing. This may take longer during special releases, major holidays, and sale periods.